Skip to content

Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

985 Topics 2.6k Posts
  • Client computers have disappeared from my Master computer

    2
    0 Votes
    2 Posts
    221 Views
    T

    Hi @thodge
    this could be a bug in the builtin directory plugin. I suggest to use the command line interface for managing or clearing the orphaned objects - see https://docs.veyon.io/en/latest/admin/cli.html#network-object-directory for details. You could help debugging this issue by posting the output of

    veyon-cli networkobjects dump
  • Monitoring and recording Employee Workstations

    2
    0 Votes
    2 Posts
    530 Views
    T

    Hi @RoggerJones
    Even though we do not want Veyon to be used for spying you could probably use for such purposes. Please read the documentation for information on installation and configuration.

  • Display scaling

    2
    0 Votes
    2 Posts
    238 Views
    T

    Hi @OSSJack19

    there's currently no solution except for using the window demo. We'll try to improve this behaviour in Veyon 5.0 (coming in 2020). To help us please submit a bug report at https://github.com/veyon/veyon/issues/

  • Lock screen image not fitting the screen

    2
    0 Votes
    2 Posts
    209 Views
    T

    Hi @cpbools
    please submit a bug report at https://github.com/veyon/veyon/issues so we can track and fix this issue.

  • Asking for IP address everytime

    2
    0 Votes
    2 Posts
    303 Views
    E

    @toddlich
    Hi,
    this is the right way.
    The top bar is set to manage the whole group of computers. Then if you want to control one of them or see one screen, you'll have to put the ip adress... or use the right clic on the desired computer. So you can have what you need.

  • 0 Votes
    2 Posts
    181 Views
    E

    Hi,
    I solved my problem although I do not understand why it didn't work.
    I changed the condition :

    General :

    inversion of all conditions : checked

    Condition :
    checked accessing computer is in C12 rem: C12 is the place of clients

    accessing computer is local host : checked unchecked

    Action :

    Ask permission to the connected user : checked

    2019-08-21 07_29_41-Console de gestion Veyon 4.2.4.png

    Thank you.

  • Fullscreen demo and Window demo resolution scaling issues

    1
    1 Votes
    1 Posts
    441 Views
    No one has replied
  • Veyon using Zero Clients on Windows 10 with rdpwrap

    4
    0 Votes
    4 Posts
    426 Views
    L

    @tobydox Sorry for not replying for so long. I had a vacation.

    So, I installed Veyon 4.2.4 on my school PC. And is still doesn't work for me.

    I tried both authentication methods "Logon authentication" and "Key file authentication". Also I enabled Multi session mode in Veyon Configurator. All my zero clients have static ip address. Also i enabled sharing files on windows.

    My clients in Veyon Master are red, so i presume Veyon see them, but couldn't connect. I tried adding my computer's ip address to Location & Computers and it's working in Veyon Master!

    Maybe I'm missing something? Here's link to veyon logs and screenshots of Configurator.

  • Veyon VNC Server Error

    2
    0 Votes
    2 Posts
    192 Views
    E

    Hi,
    You probably have another VNC application already running like italk, or ultravnc.

  • Configurator not launching with 4.2

    3
    0 Votes
    3 Posts
    344 Views
    E

    Hello,
    I would first uninstall properly the previous version with full admin rights before trying to setup the new one 4.2.4. (and especially if version 32bits and 64bits have been mixed in the past)
    I did experienced such difficulties with old versions. Solved by uninstalling with revo, and cleaning all reg keys...

  • How many computer client with win 10 (maximum)?

    3
    0 Votes
    3 Posts
    415 Views
    E

    Hello,
    I've seen also reactivity problems (mouse blocked) on the master when a big amount (100) computers are checked (which should not be used to my point of view).
    Thank you.

  • Establishing connection black screen when sharing screen

    2
    0 Votes
    2 Posts
    297 Views
    E

    Hello,
    Are you using wifi or RJ45, or a mix of both?
    Which antivirus do you have on the clients and master?
    ( I do experience the same issue, only in wifi) and also in 4.2.4

    thank you

  • Screen's not displaying

    2
    0 Votes
    2 Posts
    202 Views
    T

    Which version of Veyon are you running?

  • I can not view the second monitor of the room's computers!!!

    2
    0 Votes
    2 Posts
    152 Views
    T

    Have you enabled the option on the clients you want to view?

  • Bug authenfication version 4.1.5

    2
    0 Votes
    2 Posts
    195 Views
    T

    Hi @Dembe
    thanks for testing Veyon and investigating this issue! Can you please try again with the latest 4.2.4 release?

  • Changing the quality and bandwidth of the Veyon demo

    2
    0 Votes
    2 Posts
    297 Views
    T

    There's currently no option for this. We plan to improve the bandwidth utilization of the demo mode in Veyon 5 in 2020.

  • Global User Configuration (for Veyon Master)

    1
    1 Votes
    1 Posts
    230 Views
    No one has replied
  • Service -"stopped"

    5
    0 Votes
    5 Posts
    435 Views
    T

    Ok, thanks for the reply! One specific question: are you using access control together with the LDAP/AD integration?

  • Is there any way to launch the keyboard keys to clients computer?

    3
    0 Votes
    3 Posts
    295 Views
    A

    If you are using Linux, you can install Xmacro. With Xmacro you can create macro files with keystroke sequences. Not only just regular keystrokes, but you can actually make keystroke combinations like Alt F4 etc. Then you call the macro files with a shell script. I use this a lot to manipulate the buttons on the active applications on the students screens. I really love my Alt F4 script, if a student opens a browser I can immediately close it!

    To be able to do this you should be familiar with shell scripts, and study the documentation for Xmacro.

  • Network Ports

    2
    0 Votes
    2 Posts
    194 Views
    T

    Hi @moises-epia
    please see the documentation at https://docs.veyon.io/en/latest/admin/introduction.html#network-architecture and https://docs.veyon.io/en/latest/admin/reference.html#network for details on the network ports used by Veyon.